Our collaborative and democratic approach to systems outcomes measurement and evaluation developed by the WA Alliance to End Homelessness has been referenced in the Fall 2021 edition of the Stanford Social Innovation Review.
In his Viewpoint article "Two Experiments with Outcomes Frameworks" Max French argues the public management model of governance has failed, but an emerging collaborative and democratic approach shows promise. Mr French is lecturer in systems leadership at Newcastle Business School, Northumbria University, and visiting fellow at Open Lab, Newcastle University.
"Despite such growth and intensive research, outcomes-based approaches to governance and social reform are poorly understood, and empirical evidence for their effectiveness remains disappointing," Mr French said.
"But interested practitioners have other options. In fact, a second experiment is already well underway that instead uses outcomes to drive long-term collaboration toward shared goals. National governments such as Scotland, Wales, New Zealand, and Canada have been applying this approach to reconfigure their purpose and functions around societal well-being. Cross-sector civic partnerships like the Western Australia Alliance to End Homelessness use outcomes frameworks to help coordinate large-scale campaigns for social justice," he writes.